Arabic-first booking page
A link you can put in a WhatsApp bio or on a clinic sign. Right-to-left layout, Arabic weekday and time formatting, and no app for the patient to install.
Arabic-first, right-to-left by design
Stop running your clinic out of a notebook and a phone.
Mawid Desk gives an independent practice the front desk it never had time to staff: online booking patients reach by link, automatic WhatsApp and SMS reminders, and a patient chart that isn't a stack of notebooks.
- Free under 50 appointments a month
- Set up in an afternoon
- Keeps working when the connection drops
د. ليلى حداد
طب الأسنان العام
الأحد12
الاثنين13
الثلاثاء14
الأربعاء15
الجمعة17
9:00
9:30
10:00
10:30
11:00
11:30
12:00
4:30
5:00
تأكيد الحجز — الاثنين 13، 10:00 صباحًا
جميع الأوقات بتوقيت العيادة · يصل التأكيد عبر واتساب
Sample booking page — illustrative data
The honest version
Hospital software was never built for a two-room practice.
Independent clinics run on paper diaries and WhatsApp — not because the doctor prefers it, but because the alternative is priced and scoped for institutions. So the practice absorbs the cost instead: in missed appointments, in scattered history, and in the doctor answering scheduling messages between consultations.
Mawid Desk starts from the other end. One practitioner, one afternoon, no IT department.
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The diary lives on one desk
If the notebook is at the clinic, nobody else can see tomorrow. Double-bookings get discovered in the waiting room.
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No-shows are absorbed, not measured
Nobody reminds the patient, and nobody counts the empty slot. The loss is real but invisible.
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History is scattered
Last visit's notes are in one notebook, the lab result is on a phone, and the prescription was written from memory.
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The doctor is the front desk
Scheduling messages arrive during consultations, and answering them is nobody's job — so it becomes the doctor's.
Reminders that patients actually read
The reminder goes out whether or not anyone remembers to send it.
Every confirmed appointment schedules its own WhatsApp message, with SMS as the fallback when WhatsApp doesn't deliver. Patients reply in the thread they already use — a single digit confirms, another asks to move the appointment — and the clinic calendar updates itself.
- Reply-to-confirm and reply-to-reschedule
- SMS fallback on non-delivery
- Message timing set per clinic, not per patient
Ahmad K. · +962 7•• ••• •••
Delivered
مرحبًا أحمد، تذكير بموعدك غدًا الاثنين 13 أيار الساعة 10:00 صباحًا مع د. ليلى حداد.
للتأكيد أرسل 1 · للتأجيل أرسل 2
1
تم تأكيد موعدك. نراك غدًا في العيادة — يرجى الحضور قبل 10 دقائق.
Sample reminder thread — illustrative data
Everything the front desk would have done
A practice system that fits in an afternoon.
Seven things, done properly, in the language and direction your patients already read.
WhatsApp and SMS reminders
Automatic, scheduled per clinic, with SMS fallback. Patients confirm or ask to move the appointment by replying — the calendar updates without a phone call.
Structured patient chart
Complaint, findings, diagnosis, and plan in fields rather than free-floating paper — with the full visit history in one scroll, in Arabic.
Prescription and referral printing
Print on your own letterhead in one click, with the medication list carried over from the visit note so nothing is transcribed twice.
Multi-doctor and room scheduling
One day view across every practitioner and treatment room, so the polyclinic stops negotiating chairs in the corridor.
Daily revenue and visit reporting
What was booked, what was seen, what was collected — closed out at the end of the day instead of reconstructed at the end of the month.
Offline-tolerant mode
Keep booking and charting through a connection drop; changes sync when the line comes back.
Your data stays yours
Export patients, visits and appointments to a spreadsheet whenever you want. No lock-in clause.
Waiting-list fill
When an appointment is cancelled, the slot is offered to the waiting list before it goes empty.
Bilingual interface
Arabic and English share one account — staff switch language and the layout mirrors with it.
Inside the product
Built right-to-left, not translated into it.
Arabic isn't a language pack bolted onto an English layout. The chart, the calendar, the printed prescription and the reminder all read in the direction your staff and patients read.
أحمد خليل
ذكر · 34 سنة · حساسية: البنسلين
#1042
- 76النبض
- 142/91ضغط الدم
- 37.1الحرارة °م
- 78الوزن كغ
-
13 May
زيارة متابعة — تحسّن ملحوظ في الأعراض، استمرار العلاج أسبوعين.
- وصفة طبية
- قياس ضغط
-
02 Apr
فحص أولي — شكوى من صداع متكرر، طُلبت تحاليل دم.
- تحويل للمختبر
- 18 Feb مراجعة سنوية — الفحص العام ضمن الحدود الطبيعية.
Sample patient chart — illustrative data
Offline — 3 changes saved locally, will sync when the line returns.
اليوم
الأسبوع
الشهر
د. ليلى
أحمد خليلمتابعة
سارة نمرتنظيف
شاغر
يوسف ع.حشوة
د. سامي
شاغر
ريم قاسماستشارة
خالد م.متابعة
ليان س.فحص
غرفة 2
علاج طبيعيجلسة
صيانة
علاج طبيعيجلسة
شاغر
Sample multi-doctor day view — illustrative data
How it works
An afternoon, not a project.
No servers, no IT contractor, no migration consultant. If you can set up a WhatsApp Business account, you can set up Mawid Desk.
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Step one
Describe the clinic
Practitioners, working hours, visit types and how long each one takes. Ten minutes of typing.
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Step two
Share your booking link
Put it in your WhatsApp profile, on the clinic sign, or in a printed appointment card. Patients book without calling.
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Step three
Turn on reminders
Choose when the message goes out and what it says. Everything after that is automatic.
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Step four
Chart as you go
Open the visit, fill the fields, print the prescription. Yesterday's history is one tap away.
Pricing
Priced for one doctor, not for a hospital.
A flat monthly subscription per practitioner, and a free tier that a quiet practice can stay on indefinitely.
Free
A new or part-time practice
$0/month
- Up to 50 appointments a month
- One practitioner
- Arabic-first booking page
- Patient charts and visit history
- SMS reminders
No card required
Clinic
Up to 5 practitioners, one location
$79/month
- Everything in Solo, for up to five
- Multi-doctor and room scheduling
- Reception and assistant accounts
- Per-practitioner revenue reporting
- Setup help for your first week
Additional practitioners billed at the Solo rate
Solo
One doctor, unlimited volume
$25/practitioner / month
- Unlimited appointments
- WhatsApp reminders with SMS fallback
- Prescription and referral printing
- Daily revenue and visit reporting
- Offline-tolerant mode
Start free, upgrade when you pass 50
- Prices in USD, billed monthly, cancel any month
- The free tier does not expire
- Messaging costs charged by your provider are passed through at cost
Early access
We'd rather show you the numbers than describe them.
Mawid Desk is early. Rather than borrow someone else's statistics, this is the scoreboard we intend to publish here — clinics live, appointments booked per month, and no-show reduction measured against each clinic's own first month, not against an industry average.
Until those numbers exist, they stay blank. The product is being built with the people who open these practices: An-Najah's medical, dental and pharmacy graduates are the founder's own cohort, and the first design-partner clinics are being chosen from it.
Clinics live
Appointments booked per month
No-show reduction
This space is reserved for the first clinic that runs a full month on Mawid Desk — in their words, with their name on it.
What does "Arabic-first" actually mean?
The interface, the booking page, the reminder messages and the printed prescription are designed right-to-left from the start — Arabic names sort correctly, dates and times format the way your staff writes them, and mixed Arabic-English fields (drug names, file numbers) don't break the layout. English is available in the same account; switching language mirrors the layout with it.
What happens when the internet drops?
The clinic keeps working. Booking, charting and check-in continue against a local copy, the screen tells staff plainly that changes are held locally, and everything syncs when the connection returns. Reminders queued during an outage go out once the line is back.
Do we need a WhatsApp Business account?
For WhatsApp reminders, yes — we walk you through connecting one during setup. If you'd rather not, SMS reminders work on their own and are included on every tier, including free.
Can we move our existing patients in?
Yes. Import from a spreadsheet, or start with the patients who walk in this week and let the record build itself. Most single-doctor practices are running on real data within the first few days.
Who owns the clinic's data?
You do. Patients, visits, appointments and revenue records can be exported to a spreadsheet at any time, on any tier. If you leave, you leave with your records — and we will tell you plainly what we do and don't store rather than hiding it behind a badge.
Is Mawid Desk a medical device or a diagnostic tool?
No. It is practice administration software: scheduling, records, reminders, printing and reporting. It does not make clinical decisions, and clinical judgment as well as compliance with your local health authority's requirements remain the practitioner's responsibility.
Give your clinic a front desk this afternoon.
Start free under 50 appointments a month. No card, no contract, and no IT department required.
موعد أقل ضياعًا، ويوم عيادة أهدأ.